Faqs

Faqs

What is the minimum distance at which human presence is detected?

Human presence will be detected from 33ft/10m

What is the maximum Keychain Remote Control operating range?

Maximum Keychain range is 49ft/15m

What is the maximum number of telephone numbers that can be notified by Express GSM 1?

GSM 1 can be configured to notify up to 6 people.

What is the maximum number of Keychain RC units for arming/disarming the device?

A maximum of 6 keychains can be configured.

What is the typical elapsed time for notification after the breach?

You will be notified within 20 to 40 seconds of the breach.

What is the range of operating temperature of the device?

The device operates perfectly from (-10) to 50°C

What is the lifespan of the battery?

The battery life is up to 6 months.

Which batteries are used in the motion detector device and the remote device?

Motion detector uses ‘Lithium CR 123A 3V’ battery and the remote control requires ‘Lithium CR 2032 3V’ battery.

What is the minimum distance at which human presence is detected?

Human presence will be detected from 33ft/10m

What is the maximum Keychain Remote Control operating range?

Maximum Keychain range is 49ft/15m

What is the maximum Wireless Siren operating range?

Maximum siren range is 328ft/100m

What is the trigger time required to activate camera after penetration?

It takes 1 second from breach for the camera to get activated.

How many photographs will be taken when there is a breach?

The device will take a maximum of 1 or 2 photographs

What is the maximum number of telephone numbers that can be notified by Photo Express E3?

E3 can be configured to notify up to 6 people.

What is the maximum number of Keychain RC units for arming/disarming the device?

A maximum of 6 keychains can be configured.

What is the typical elapsed time for notification after the breach?

You will be notified within 20 to 40 seconds of the breach.

What is the range of operating temperature of the device?

The device operates perfectly from (-10) to 50°C

What is the lifespan of the battery?

The battery life is up to 6 months.

Which batteries are used in the motion detector device and the remote device?

Motion detector uses ‘Lithium CR 123A 3V’ battery and the remote control requires ‘Lithium CR 2032 3V’ battery.

Tell me about the ethylene gas problem?

Ethylene gas (H2C=CH2) is a harmless odorless, colorless, gas that is produced from both natural and man-made sources, and that has a profound effect on the freshness of produce.

As is so often the case, the effects of ethylene gas on produce was discovered by accident. For years, lemon growers had stored newly harvested green lemons in sheds kept warm by kerosene heaters until they turned yellow and ripened enough to deliver to market. When new electric heating systems were installed, the lemons no longer turned yellow on time. Investigation soon found that the critical factor in the ripening process was the ethylene gas given off by the burning kerosene in the heaters.

In fact, it was discovered that fruits and vegetables actually produce ethylene as they ripen. Experts think that the ethylene gas acts as a signal to the other plants to synchronize and coordinate ripening, thus maximizing the appeal of the plant to their seed disseminators (e.g. birds) and assuring the dispersal of their seeds. Scientists have since studied the effects of ethylene gas on produce and found that the effects are widespread. Other plant tissues can produce this gas as well. Even after harvest, fruits, vegetables and flowers are still alive, continuing their biochemical processes, including ripening and the generation of ethylene gas. Bruising or cutting some fruits and vegetables can even cause them to increase their ethylene gas production. For more information please see this Wikipedia’s history of ethylene in plant biology.

Since the discovery of the relationship between ethylene gas and the ripening process over two decades ago, industry has developed technology to manage the amount of ethylene gas in order to accelerate or slow down ripening and spoilage. Commercial warehouses, ships and trucks are nearly all fitted either with ethylene absorption technology or ethylene generation machines.

However, when you buy fruits and vegetables and bring them home they sit on your counter or in your refrigerator where ethylene gas accumulates and accelerates the ripening process. You perhaps live in one of the numerous households that experts say throw away over $600 worth of produce per household each year due to accelerated spoilage from ethylene gas.

Bluapple® has been developed in partnership with leading industry experts in order to bring industry technology to your home, save you money and benefit the environment. Bluapple® has been thoroughly tested. You can click HERE to download a copy of the latest independent test results!

How Does Bluapple® work?

The ethylene gas molecule is very reactive and is readily oxidized into a state harmless to fruits and vegetables. A simple and safe method of neutralizing ethylene is to “oxidize” it with sodium permanganate. Oxidation refers to a method of changing a molecule to something else. Sodium permanganate (NaMnO4) is a safe, inert compound used in a number of familiar applications such as in drinking water treatment systems, and when combined with ethylene gas it reacts and changes into a harmless manganese oxide (a sort of “rust”) and carbon dioxide.

Carrier Medium

Sodium permanganate is a safe and effective oxidizer, but we still need a way to deliver it to where ethylene gas exists. We need a carrier medium that will allow the ethylene gas to contact the oxidizer so it may be reacted away. Industry does this in several ways, of course, but Bluapple® uses natural clinoptilolite, commonly known as zeolite. Zeolite is actually ancient volcanic ash that has been turned to rock over eons. Although there are numerous forms of zeolite, Bluapple® uses a form which is highly porous and possesses a very high total surface area.

Zeolite

When the sodium permanganate is applied to this pure zeolite using a special proprietary process, the result is a highly effective ethylene gas absorber that also has an extremely long life. Bluapple® has the highest percentage of available reactant and the longest life per gram of any other ethylene absorption product.

The NaMnO4 impregnated zeolite granules are then packaged in special membrane packets that are water resistant, but are highly permeable to ethylene gas, and these packets are then encased in our patented plastic Bluapple® shells in order to maximize airflow into and around the packets.

Each Bluapple® is designed to last three months assuming a typical household volume of produce use. We recommend that two Bluapples be used at the same time for a typical household in order to maximize the absorption effectiveness, though for smaller households one may provide ample protection. Full Year Refill Kits for your two Bluapples are available from your local store.

DON’T BE FOOLED BY IMITATORS! Our independent testing has shown that though many competitive products initially absorb ethylene gas effectively, within weeks their ability to continually absorb ethylene gas is significantly reduced! Only Bluapple® is able to continually protect produce over time.

When it is time to replace the packet, don’t throw the spent zeolite granules away! We recommend that you put the spent zeolite granules in your houseplants or in your garden. The zeolite granules are a natural soil and the residual MnO2 provides trace minerals to the soil. Your plants will love it.

What is the specific chemistry of the reaction?

Ethylene gas (CH) is removed via an oxidation reaction wherein ethylene gas is changed to manganese oxide, water and carbon dioxide. For all you chemists out there, the balanced chemical reaction is as follows:

1. 3CH2CH2 + 2NaMnO4 + H2O = 2MnO2 + 3CH3CHO + 2NaOH
2. 3CH3CHO + 2NaMnO4 + H2O = 3CH3COOH + 2MnO2 + 2NaOH
3. 3CH3COOH + 8NaMnO4 = 6CO2 + 8MnO2 + 8NaOH + 2H2O

Combining chemical equations 1-3, we get:

4. 3CH2CH2 + 12NaMnO4 = 12MnO2 + 12NaOH + 6CO2

Even if the reaction does not go all the way through to the carbon dioxide-producing step, many of the intermediate products formed either become irreversibly bound to the media or act as reactants themselves. Such is the case of the sodium hydroxide (NaOH) formed in equation 1 and 2. The NaOH will react with the acetic acid formed in equation 2 to produce the sodium acetate salt (NaCOOCH3) through a simple acid-base neutralization reaction. This is shown below.

5. CH3COOH + NaOH = NaCOCH3 + H2O

Combining equations 1, 2, and 5 we get:

6. 3CH2CH2 + 4NaMnO4 = 3NaCOOCH3 + 4MnO2 + NaOH + H2O

What about the so-called “green” plastic bags for produce?

Some plastic bag makers claim that their bags absorb ethylene gas. Though we have seen instances where some manufacturers have blended ethylene gas absorbent material into the plastic resin, the amount of absorbent material is necessarily extremely tiny. Because micro-pore plastic bags create a more balanced humidity environment inside the bag they do offer more protection than nothing, but the truth is that actually absorbing and neutralizing ethylene gas from the entire storage space is a better solution. The Bluapple® ethylene gas removal solution is comprehensive, cheaper, more effective, and does not add plastic bags to landfills. A recent analysis by Consumer Reports reports disappointing results from so-called “green” bag products.

How do I open the Bluapple® to replace the packet?

Watch this quick video for a demonstration on how to open Bluapple®.

To open The Bluapple® to replace the packet inside, simply press the seam against any hard surface. Bluapple® will pop open. Replace the packet, snap together. It’s that easy!

Do I need to open the packets?

NO, you do not need to open the packets. The packet itself is permeable to ethylene gas and it is NOT NECESSARY to tear open the packets. To use or replace a packet, merely place Bluapple® on a sturdy table with the center seam touching the table and oriented vertically, then place your palm on Bluapple® and push down firmly. Bluapple® will split open along its seam, and once opened, you can remove the used packet and replace it with a new packet. Remember to use the contents of your used packet as fertilizer for house plants and gardens.

If you have accidentally opened the packet, you can put the tiny Bluapple® granules back in the packet and reseal with some cellophane tape. Remember Bluapple® granules are non-toxic and cannot hurt you, but the purple color of the granules can leave stubborn, purple if the granules get wet.

How can I know if the Bluapple® has been used up?

Bluapple® is designed to absorb ethylene gas from the typical home refrigerator for three months, however you may want to check the potency of the granules yourself. Heavy produce users may need to change their packet more often, while light produce users may see the potency of Bluapple® lasting well over three months.

If you wish to check potency here’s how to do it.

Bluapple® packet contains small granules of the active ingredient. Using a scissors, snip open a corner of the packet. When fresh and fully potent, the granules are purplish in color and when crushed the granules are a white/purple. As ethylene gas is absorbed and oxidized the granules slowly turn completely brown inside and out (in other words, they “rust”). Packets with completely brown granules have used up their ethylene gas absorption potential and should be replaced. If the packets still have potency-life remaining, continue to use them even if you have used them for three months already! You can cover the packet corner you have cut off with a small piece of cellophane tape to seal the packet.

You can check the potency by crushing and examining the granules from time to time as needed!

Will the Bluapple® work in a fruit bowl?

Bluapple® will aggressively absorb ethylene gas from any environment it is placed in and will help protect produce in a fruit bowl or any non-refrigerated area. It works best if it is used in a closed environment where it can vacuum all the ethylene molecules from the entire space.

Obviously the product cannot effectively absorb ethylene gas from “room” size areas, particularly if combustion is present (such as with the use of natural gas stoves) but it will help extend the life of produce in fruit bowls. Note that using Bluapple® around combustion can reduce the potency dramatically as the amount of ethylene gas produced by combustion activities is substantially greater than the ethylene released from produce.

Remember that Bluapple® will not care what the source of ethylene gas is and will do its best to absorb all it can!

What about bananas and avocados?

Bananas and avocados are some of the trickier produce items to manage. You want them to stay fresh and last a long time, but at the same time you also want them to be ripe when you are ready to eat them. Unfortunately, when they are finally ready and fully ripe, they are entering a phase where there is a cascade effect at play in terms of the ripening process and the ability to control ripening is limited. For example, fully yellow or spotted-yellow bananas are ripe to a point where it will be impossible to slow the ripening process much. The same is true of soft, black-looking avocados.

To preserve avocados for a long time it is necessary to keep them cold and protected by Bluapple®. Store them in the fridge. When you want them to ripen take them out and put them on the counter and let them ripen as desired. Once they have achieved the ripeness you desire, put them BACK in the fridge with Bluapple®. Again, you are not going to have weeks and weeks to use these, but you should be able to keep them pretty well for the better part of a week.

For bananas we recommend you put your green bananas in a paper bag with Bluapple® and take OUT two or three bananas that you want to ripen quickly and keep these on the counter. In a few days you can take out a few more bananas to begin to ripen. If you stage your use in this way you will get excellent usage from your bananas and rarely have to throw any out.

What are the 3 elements of successful produce storage?

Growers from as far away as Argentina and Thailand successfully harvest produce, transport it for great distances over land and in ocean freighters using refrigerated containers, and then it is warehoused and transported in the U.S.to your local store produce department in excellent condition. This amazing feat can only be accomplished using the three essential elements to successful produce storage — and all three are vital!

Temperature. You will want the temperature to remain about 38-48 degrees at all times. Keep produce in the refrigerator crispers unless you are planning on deliberately ripening the produce items or if you want to use them immediately. With some produce items like avocados, you may want to keep them on the counter until they are ripe, but then return them to cold storage in order to keep them from continuing to ripen to spoilage.

Ethylene gas control. Nearly all shipping containers use Bluapple technology to absorb ethylene gas during shipment, and you should use this same technology at home too! Bluapple® is designed to protect your entire storage space from ethylene gas.

Humidity. Ideal humidity can neither be too dry or too wet. Most plastic bags do not breathe and end up keeping produce too wet from condensation. Micro-pore bags are available but not necessary. We recommend poking a few dozen holes in your standard plastic bags with a fork in order to keep produce humid, but not dripping. Sometimes with items like broccoli, a damp paper towel in the plastic bag can act as a humidity buffer, adding moisture if necessary and absorbing it if there is too much.

Remember, neglecting even one the essential elements can ruin successful produce storage. For example, if your produce is kept cool, and ethylene gas is controlled with Bluapple®, but condensation forms inside your plastic storage bags . . . well, we all have had the experience of opening up a bag of soggy onions or cauliflower. Similarly, poor temperature control or absent ethylene gas control will also sabotage successful produce storage efforts.

Please see this detailed article HERE with more information on the successful produce storage and the three key elements!

Why buy Bluapple®? Isn’t the little Packet the only necessary element?

Well it certainly is the obvious case that the necessary essential element of Bluapple® is the packet of active ingredient, and we certainly have heard of people who merely buy the One Year Refill Kit.

However, Bluapple® itself does some important things that are not insignificant. First, Bluapple® allows for airflow all around the packet and prevents produce from piling on top of the packet and smothering it. Second, Bluapple® protects the packet from condensation or moisture in the refrigerator because if the packet were to get completely wet the efficacy would be significantly degraded. Also, the sodium permanganate is a deep purple color, and a wet packet can actually stain clothing. Third, it’s cute. It continually reminds you when you look in the refrigerator that produce freshness management is an ongoing, necessary activity if you are serious about saving money and maximizing the quality of your fresh food investment.

Considering the hundreds of dollars saved every year we certainly think that the using Bluapple® to contain the active ingredient packet is well worth it!

How Does Bluapple® Compare?

There are many products on the market today that claim to help extend the life of your produce. We’re confident that Bluapple® is the best product on the market, but we’ve put together a comparison chartto help you make the most informed decision possible.

Is there a list of retailers available?

We do have a “sort-of” list in the “likes” list on our Facebook™ page.

Bluapple® is available at many retail locations across North America and around the world, and of course you may also order on this site.

For further assistance, you can advise the country and city you are in by sending an E-mail to answers@thebluapple.com we may be able to direct you further.

Clearly it would be very beneficial to be able to easily find retailers on our site.

We had tried to design a store-finder feature before on our site but some retailers preferred to control the content and objected to being in a list; others are serviced through larger distribution partners such as Associated Foods and we do not actually know which of their member stores stock Bluapple®; some, like Whole Foods Markets, operate independent regions and so we are in SOME Whole Foods Market stores in North America but not in others; and still others had problems being on a page with a specific competitor and other nit-picky things . . .

. . . SO in the end (sigh) it was just too big of a hassle to try to keep everyone happy and an incomplete or inaccurate list on the site would also be more annoying to our customers than helpful we thought.

We appreciate the forward-thinking and visionary retail Partners who carry Bluapple® and hope you will reward them by giving them your business.

I accidentally did my laundry with a Bluapple® in the machine and it has stained the clothes. Any ideas on how to get stains out?

Sodium permanganate is the active ingredient in Bluapple® and it can leave a very difficult purple stain. This is, of course, one reason that we advertise not to open the packets. Here are some things that can work.

1. Try a mild acidic solution such as vinegar or lemon juice.

2. Use sodium metabisulfite to remove sodium permanganate stains from all surfaces. This is a preservative found in most grocery stores in the canning supply section.

What are VeggieZips™?

VeggieZips™ are specially designed produce bags that help to maintain humidity. Each bag comes with a HydroLiner™, a thick, cloth-like towel that can be dampened to add moisture to produce, or used dry to absorb moisture.

Is humidity important for produce?

Yes and no. Many vegetables need high levels of humidity to maintain and maximize freshness. Leafy greens like arugula, herbs, and lettuce varieties do very well in this type of environment. Other vegetables like peppers, eggplant, celery, leeks, corn, broccoli, and some fruits like apples, pears, and grapes also need humidity to stay fresh longer. Of course, root vegetables like potatoes and onions need a drier environment. VeggieZips™ would not be necessary for them.

How do VeggieZips™ with HydroLiners™ keep my produce fresher longer?

VeggieZips™ solves the problem of vegetables needing humidity levels maintained while allowing for harmful ethylene gas to escape and fresh air into the bag.  The produce bag has U-Vent™ holes throughout the bag; fresh air goes in, ethylene gas goes out!  And, by using a damp HydroLiner™ with produce that needs to stay moist, a humid environment is created. However, not all produce needs high humidity levels, they can still dry out faster if left outside of a bag.  For instance, using a VeggieZips™ bag with a dry HydroLiner™ for strawberries, allows for moisture to be absorbed from the berries, but at the same time, they aren’t being dried out with the circulated air from the refrigerator.

Can I reuse VeggieZips™ with HydroLiners™?

VeggieZips™ & HydroLiners™ can be reused by gently washing with soap and warm water and then left to dry.

How do I know if I should use VeggieZips™ with HydroLiners™ with my particular type of produce?

If you are not sure if you should use VeggieZips™ with HydroLiners™ with the type of produce you have purchased, you can easily go to www.thebluapple.com/storage-tips and type in the type of produce that you would like to learn about. We have almost 200 different types of produce on our page, helping you to learn about how to properly store produce.

How many times can I use the ice packs?

Each ice wing should last for approximately 100 uses. Buzzy Personal units come with 2 Universal soft ice wings. Healthcare Buzzy units come with 4 Universal Healthcare ice wings.

Can I use disposable crushable ice packs?

No, these do not freeze solid and are not sufficiently cold to reduce pain. They also absorb vibration which reduces the effectiveness of Buzzy.

How long do ice packs stay frozen?

Wings will stay frozen approximately 10 minutes at room temperature. For longer procedures and medications that burn or sting, use additional wings. Store folded ice wings in freezer for maximum benefit.

Does the ice pack need to be frozen solid?

Yes. For optimal pain relief, the wings must be frozen solid to avoid absorbing Buzzy’s vibration.

How long do the ice packs take to re-freeze?

Wings will freeze solid in approximately 30 minutes. Store folded wings in freezer. To transport and maintain frozen temperature, place wings between the Cold-To-Go bag frozen ice inserts (sold separately), or between 2 commercial cold packs (sold separately).

Can you use hot packs with Buzzy?

Hot packs absorb vibration and hence reduce the effectiveness of the Buzzy unit. Buzzy needs cold to operate effectively and hot packs reduce that impact. Hot packs over the IV site are fine.

Do I need to use the Comfort Strap that comes with the Buzzy kit?

Using the strap is not necessary, but it may be useful for certain procedures.

What size batteries does Buzzy® take? How do you replace the batteries?

Buzzy® is powered by 2 alkaline AAA batteries that will last about 20 hours when used at full strength. For optimal operation, replace batteries when vibration weakens. When battery power gets low, Buzzy will emit short spurts of vibration upon initial activation.

Replacing batteries is easy! Unscrew the back using a philips head screwdriver.Remove back panel, then carefully remove batteries. Replace with 2 alkaline AAA batteries. If Buzzy is not being used for an extended period of time, remove batteries for storage.

Do I really need to use the ice pack?

It is advisable to use the ice pack unless there is a sensitivity to cold. Ice packs add about 60% to the pain relief. For kids under 6 months, use Buzzy without ice packs because they may be sensitive to cold.

Is Buzzy backed by scientific research?

Buzzy uses the renowned Cool Pulse technology which is a revolutionary innovation known in the medical world. Buzzy uses that patented technology to bring pain relief to you.

Does Buzzy really eliminate pain?

Buzzy is FDA cleared product that is used to “Control pain associated with injections, venipuncture, IV starts, cosmetic injections and the temporary relief of minor injuries (muscle or tendon aches, splinters and bee stings). It is also intended to treat myofascial pain caused by trigger points, restricted motion and muscle tension.”

Studies show an average 56 – 88% pain reduction. In our IV trial, on average Buzzy decreased pain by 50%. Our research also shows that the greater the fear of needles (needle phobia) the better Buzzy works. Buzzy does not eliminate pain for everyone; studies reveal that about 3% of people experience no relief from Buzzy.

Does Buzzy come with a warranty?

Buzzy comes with a one year manufacturer’s warranty from the date of purchase.

Where is Buzzy placed to relieve IV pain?

Immediately before cleaning the site of access, place Buzzy 3-5 cm proximal to the site and activate vibration. Do not place Buzzy directly on the site of access.

Does Buzzy work for itching?

Yes, Buzzy is effective in the relief of itching. The sensation of itching is transmitted on the same nerves as sharp pain.

Does Buzzy work for adults?

Buzzy’s actually works better for adults than kids. It works in a fraction of the time it takes for more expensive creams, at fraction of the cost, and improves both the ease of procedure and patient’s pain.

Why do you say Buzzy is best for ages 18 months and above?

Children younger than 18 months of age may experience discomfort with the use of the cold component. Alternately, for such children, you may use Buzzy without the ice wings.

Can Buzzy be cleaned and reused on another patient? If so, what is the process for cleaning?

Buzzy is a reusable medical device that should be thoroughly cleaned and disinfected with disinfecting wipes or method used to clean non-critical equipment such as stethoscopes or patient monitors. Do not autoclave. Do not immerse in liquid.

How is DynaTrap different from other insect trapping products available in the market?

DynaTrap is different from other products because it is safer, cleaner, more silent and more efficient solution

  • Safer – because it does not use chemicals so it can be used both indoor and outdoor
  • Cleaner – because it doesn’t burn insects or scatter their bodies around
  • More Silent – because it does not use electricity to kill insects, so loud zapping noises are not produced
  • More Efficient – because it does not use propane to create CO2 so you do not need to re-fill propane tanks. Just plug it in and turn it on, let it run 24*7
What makes the DynaTrap the best solution for controlling mosquitoes?

As mentioned above, DynaTrap safely, quietly, and effectively removes mosquitoes and other flying insects without zapping or chemicals.

Is DynaTrap noisy?

No! The only moving part is the vacuum fan, which produces a low hum similar to a computer fan. The sound is subtler than a whisper, which effectively makes DynaTrap noiseless.

Can I use DynaTrap outside?

Yes, definitely. All DynaTrap devices are made of durable, all-weather materials. They can be used outdoors round the year. However, the range of effectiveness is different for different DynaTrap device.

How quickly will I see the effect of DynaTrap?

DynaTrap will begin to catch mosquitoes and other flying insects immediately. Gradually the reduction in mosquito population will be quite noticeable. With continuous usage for 6 to 8 weeks, mosquito’s lifecycle would break causing a sharp fall in the numbers.

How does DynaTrap attract mosquitoes and insects?

DynaTrap emits Carbon Dioxide (CO2) the gas which draws mosquitoes from up to 200 feet away. It is universally known that mosquitoes get attracted to the humans because of CO2, body odour, sweat, lactic acid and heat. DynaTrap simply mimics these conditions by releasing CO2, light and heat given off by the UV Bulb.

Is DynaTrap harmful to my family, children or pets?

Your family, children and pets are completely safe around DynaTrap device because it does not use or emit chemicals or pesticides.

What guarantee does DynaTrap device come with?

Veltosa’s DynaTrap comes with warranties to the original purchaser that the product will be free from defective materials and workmanship. The warranty is limited to remedy any defective part for a period of one year from the original purchase date. Retain your original receipt as proof of purchase. Contact us here and provide us with the purchase details.

When was DynaTrap launched in the market?

DynaTrap model DT1000 was the first product to be launched in May 2006 in the USA.

How do I know which DynaTrap device is right for me?

It depends on your requirement. If you need to protect your house or bedroom then it is better to use indoor DynaTrap devices. If you need to protect your large farms from insects and mosquitoes then it is better to use outdoor DynaTrap devices.

However, take into consideration any “barriers” within the space you would like to protect. For example, if your property measures 1 Acre and your house is situated in the middle, you may want to place a ½ Acre trap in your front yard and a ½ Acre trap in your back yard. If you have a 2-story house, with 600 sq ft on each level, you may want to place an indoor trap on each level.

How many DynaTrap devices should I buy for around my house?

It depends on the size of your house and how much land you have. In general we recommend that you have at least one trap set up in your front yard and one in your back yard.

Should I use DynaTrap during or after monsoon?

Mosquitoes require stagnant water to lay their eggs and grow. So removing sources of stagnant water from your surroundings is a good preemptive idea. However, using DynaTrap would definitely help reduce the excess mosquitoes.

Which insects does DynaTrap catch?

DynaTrap attracts and kills many flying insects including mosquitoes, biting flies, Asian beetles, no see-ums, wasps, hornets, moths, stink bugs, and more. They also trap carriers of Chickengunia and Dengue.

Does DynaTrap work on fleas, bed bugs, or lice?

No, it doesn’t work on these insects.

How long will the insects stay alive in the retaining cage?

Once trapped, they may stay alive for 12-24 hours (depending on the insect), before they die from dehydration.

Will a live insect escape from the retaining cage if we switch off the DynaTrap device?

A unique twist on/off feature ensures that any insects still alive in the retaining cage will not escape when the trap is turned off.

How long will the bulbs last?

The bulbs will last for approximately 3,000 hours, or about four months with the exception of the DT150, when operating 24*7. We recommend replacing your bulb(s) every four months.

The bulb in the DT150 will last for approximately 20,000 hours, after which it is not replaceable.

What type of bulbs do I need to use as replacements?

Please refer to the appropriate User’s Manual to determine which UV Bulb(s) to use with your trap.

How do I replace the bulb?

Please refer the User’s Manual.

How often do I need to empty the retaining cage?

This depends on the time of year and where you live. We recommend that you empty the retaining cage every 1-3 weeks. Frequent cleaning will prolong the life of the unit and provide a more efficient trapping operation.

How do I empty and clean the DynaTrap?

Just remove the retaining cage and dump the contents into the garbage to empty it. Refer the User’s Manual for specific instructions on cleaning your DynaTrap.

Where is the on/off switch on my device?

The on/off switch depends on which model DynaTrap model you have. It may be a twist on/off or an on/off button that can be found under the hood of the unit. The DynaTrap Ultralight Insect Trap DT150 does not have an off/on switch; you can unplug the unit to turn it off.

How do I know the model number of my device?

The model number starts with ‘DT’ followed by three or four digits. You can find the model number at three different places.

  • Bottom of the box
  • Underneath the top lid
  • Top Left corner of the user manual
How do I install DynaTrap device?

Installation of the unit is not required. Just plug it in and turn it on!

Where should I place the outdoor DynaTrap device?

For best result, place the outdoor DynaTrap device 20-40 feet away from your outdoor living area and away from other competing light sources such as spot or porch lights so flying insects get attracted to it.

How high off the ground should I place my DynaTrap?

For best results, keep it 3 to 6 feet off the ground. The indoor device can be placed on a table top and the outdoor device can be hung from a tree branch.

Should I leave the DynaTrap plugged in all the time?

Yes, the device should be left on 24*7 except when cleaning. DynaTrap reaches maximum effectiveness in 6-8 weeks, but continue using DynaTrap 24*7 even after this period, especially during insect and mosquito season.

When should I start using my DynaTrap?

Mosquitoes are more likely to be present in warm weather. So make sure you use DynaTrap during summers and spring seasons.

How long is the electric cord?

Indoor devices have a maximum cord length of 7 feet and outdoor devices of 10 feet. The length may vary slightly depending on the device.

I have noticed my trap isn’t catching bugs. What am I doing wrong?

Please ensure that you are doing the below three properly:

  • Make sure the DynaTrap is 20 to 40 feet away from your outdoor activity area. Determine where the mosquitoes are breeding if possible, as they do breed in wet or moist areas. Sitting near the trap actually makes it MORE likely that insects will find their way over to you, since they may be getting attracted by the trap and then finding you close by.
  • Other sources of light can reduce the attracting efficiency of the unit. The more distractions the insects have in your back yard, the less likely they are to be drawn to the trap. So if a light must be on, try to move the trap away from it if possible.
  • Make sure the trap is 3 to 6 feet off the ground. This ensures that the bugs will be able to see it, and not be covered or shielded by a bush, tree, or chair.

It will take about 3 weeks for it to impact the mosquito population, since that’s about how long it takes for mosquito eggs to hatch, and 6 weeks to break the life cycle. You may need to move your trap around to a few places before you find the most effective spot. For the best results, the trap must be left on 24/7.

How is DT2000XL different from other DynaTrap models?

It has a greater range and a more powerful light bulb and vacuum. Its effective range is 1 acre.

What is the difference between the DT2000XL and DT2000XLP?

The two traps function the same way with the UV lights and carbon dioxide production. They have the same light bulbs and the same power fan. The only differences are the way they are wired, the location of damper flaps, and that they have a slightly different look. So in the way of effectiveness, they are identical.

What is the power rating/voltage of the DynaTrap?

Most DynaTrap devices operate between 110-120 volts. DynaTrap ½ Acre model need 110v-220v with a 12v adapter. Refer to the Technical Information near the bottom of each products page for the specific voltage of the model you are looking for. Please feel free to contact us with any additional questions.

What is an easy way to know that I need to top up my pellets?
The speed at which the white mineral pellets dissolves will depend on the temperatures, length of cycle used, and the hardness of your water. Therefore, keep an eye on the level and do not let drop below half way. When it reaches this level it is time to add just x1 more pack of white mineral pellets.
Can the ecoegg Laundry Egg be left in for the whole wash cycle?
Yes. However, the Laundry Egg MUST be removed for the final drying cycle if you have a washer-dryer.The Laundry Egg was developed purely for washing your laundry and the Dryer Egg was developed to be used in the tumble dryer.Therefore the Laundry Egg would need to be removed before the drying cycle.The Dryer Egg would need to be added at the beginning of the drying cycle.

If you do leave the Laundry Egg in the machine during the drying cycle, it will shorten the life of the pellets

TOP TIP: As the Laundry Egg does not contain any “soap” agents, it leaves almost no residue on your clothes. Therefore, the rinse cycle can be significantly reduced, saving water, time and electricity. Some machines have a ‘rinse hold’ button, which, when pressed, skips the rinse cycle. If you are unable to cut out the rinse cycle, this will not affect the Laundry Egg.

Can the ecoegg Laundry Egg be used in all temperature washes?
The ecoegg Laundry Egg will work great in washes up to 60 degrees Celsius. It will also work well in cold water washes. The natural mineral pellets in the ecoegg Landry Egg are not intended to be used above 60 degrees Celsius.
Does the ecoegg Laundry Egg contain harsh chemicals?
No, the ecoegg Laundry Egg does not contain any harsh chemicals, petrochemicals, optimisers, bleaches or ammonias that normal detergents often contain.
Do I need to dry the ecoegg Laundry Egg between washes?
If you are doing several washes one after another, then you do not need to dry the ecoegg Laundry Egg between washes. However, once you have finished washing for the day, you should leave the ecoegg laundry Egg out of the machine to dry.
Where is the MSDS?
If you log onto our website, www.ecoegg.com – scroll to the bottom and you will find the MSDS section (Material Safety Data Sheet).Click on this and you will open a list of all of our products.

Click on the product you are interested in and you will find all the information you should need.

If it is not listed on there, then it is not included, apart from our light fragrances, which are all essential oils.

Should you require any further information, please do not hesitate to contact customer services (hello@ecoegg.com or info@veltosa.com)

Do the pellets contain limonene or linalool?
The fragranced pellets for the laundry egg do not contain limonene or linalool.
Do you need to use fabric softener with the ecoegg Laundry Egg?
If you wish, you can use fabric softener and this will not affect the operation of the ecoegg Laundry Egg. However, we would recommend the use of the ecoegg dryer eggs instead of fabric conditioner, which are widely available.Alternatively, some people find that a couple of drops of essential oil works great. The ecoegg Laundry Egg naturally soften fibres as it changes the pH of the water so softener is no a necessity if you suffer from very sensitive skin.

Do I need more that one Laundry Egg for a 9kg machine?
One Laundry Egg is suitable for washing machines up to 5kg. Therefore, if you have a much larger washing machine, you will need to use 2 Laundry Eggs.
Is the ecoegg Laundry Egg manufactured from environmentally friendly materials and made in an environmentally friendly way?
Yes, absolutely. The plastic that the Ecoegg Laundry Egg is made from is 100% recyclable. Ecoegg is made of plastics and it is fully recyclable. The Ecoegg case has a warranty of 10 years and as it lasts for really long time and is fully recyclable it is environmentally friendly.
What fragrance is Fresh Linen?
Our Fresh Linen fragrance is a warm citrus floral perfume with fruity lemon top notes, hints of fresh aldehydes and herbaceous eucalyptus leaf, resting on a blend of gentle rose geranium, jasmine, iris flowers and a background of vanilla, musk and soft woods.
Is the Laundry Egg suitable to use on waterproof clothing?
WITH ALL WATERPROOF CLOTHING, PLEASE ENSURE YOU READ ALL WASH CARE INSTRUCTIONS CAREFULLY AND LABELS PRIOR TO WASHING. IF IN ANY DOUBT, DO NOT USE.Our laundry pellet pH value is under 11 which, compared to regular detergents, makes our formula very gentle. However, it is advisable that for different kinds of waterproof clothing to follow the care label instruction, as each waterproof fabric has a different specification and quality.

With waterproof clothes, and waterproof items in general, even if they are washed only with water – overtime, and with each washing cycle, the process slowly decreases their waterproof function.

Our Laundry Egg contains anionic surfactants which are organic substances. It also contains non-ionic surfactants which have no charge on their hydrophilic end, which helps them to remove oily stains better. Non-ionic surfactants are generally used together with anionic surfactants as active ingredients to create foam in water, that lifts up dirt and grime from clothes, and it is a very gentle technology.

It may also be advisable to put either the item of clothing or the Laundry Egg in a small net bag for extra protection.

Will the ecoegg Laundry Egg harm washing machines?
No, the ecoegg Laundry Egg is perfectly safe to use with all makes of washing machines. It is made from soft, durable rubber, so it is gentle on your machine.
Can the Laundry Egg be used with Calgon?
Yes, absolutely.  You can use the Laundry Egg with Calgon (or similar products), no problem.
Is the ecoegg Laundry Egg safe to use with sensitive skin including babies skin?
Yes, as there are no harsh chemicals involved. We worked with the National Eczema Society and Allergy UK in developing the ecoegg Laundry Egg. The result is that it is 100% hypoallergenic and safe for even the most sensitive skin.
What fragrance is Spring Blossom?
Our Spring Blossom fragrance is a soft and fresh floral fragrance with clean floral notes of rose, geranium and jasmine resting on a subtle base of musk and vanilla.
Is the Laundry Egg case BPA-Free?
Yes, the Laundry Egg case is BPA-Free.

Is it Safe on my Fabrics?

Stains are a pain but you certainly don’t want the removal to be worse than the problem. The good news is that the ESR® formula does not contain harsh oxidizing agents such as peroxide or chlorine bleach, and is generally safe on all washable fabrics EXCEPT rayon and acetate (which hate getting wet anyway). To be safe you should check any labels and if you read “wash separately,” “wash in cold water,” “hand wash,” “do not use detergent” or “turn inside out to launder” it may indicate that the dyes in these items are not colorfast. If you are under any doubt then you can carry out a colorfast test.

What is a Colorfast test?
To test if the ESR® formula is safe for your fabric you can choose an inconspicuous corner of the material, (maybe a hem or other hidden area) and give it a few sprays. Leave for two to three minutes and then blot with a white paper towel. If the colors do not change, run or come off on the paper towel, and if the item is definitely washable, you may safely use the ESR® product.
Is it safe on Upholstery and Carpets?

Yes, the ESR® formula works excellently on heaver fabrics and will quickly get rid of a wine stain. However after treatment it is important to properly remove all soapy residues. We suggest a carpet cleaning vacuum or a careful use of a sponge and rinse with water. Failure to properly remove residue can result in the clean spot collecting dust over time. If residue does remain and this occurs you can still use a vacuum or sponge to clean it away.

Is there anything ESR® products are not recommended for?
Despite being safe for most clothing and your hands there are still some things that you need to be careful with:> Clothing made with rayon or acetate or silk listed as dry clean is not recommended.
> Surfaces that are porous like marble or granite or wood and that need special care may absorb the liquid and dull the surface.
Why does the ESR® formula not work on “this” stain?
We are very confident that the ESR® formula is the best stain remover out in the market (and we are undertaking some rigorous research to prove it). However there are some stains on some fabrics that seem to be harder than others. Following instructions (absorb excess/moisten with water/treat area/ allow some time/launder as usual) can be repeated and significant progress should be made.
Does the ESR® formula work better than “Home Remedies” like Salt, Soda Water, and White Wine?

 

We hear that customers have tried many different “home remedies” to try and treat stains in a pinch. Some use salt, vinegar, soda water, white wine, or a combination of some or all of the above to quickly treat red wine and common household stains.

Our experience shows that the ESR® formula works much better than any of the mentioned quick fixes. Here are a couple articles/blogs that did some independent testing Bustle.com and WineWankers.com

 

What types of stains does the ESR® formula work on?

 

While we optimize the ESR® formula it is incredibly effective on a host of stains.

Wine.

Blot wet stain of excess liquid or moisten dry/old stains with water, apply ESR® product and then launder as usual or rinse away soapy residue.

> Berries, pomegranate juice and tomatoes.
Like wine these disappear on contact. Remove excess material, moisten with water, apply Château Spill and then launder as usual.

> Blood, Grass, Lipstick and Mascara.
These also quickly disappear though they need a little rubbing. Remove excess material, moisten with water, apply Château Spill then use some rubbing to lift the stain and dissolve the color causing particles. Again launder as usual.

> Beet Juice, Carbon, Tea and Grape Juice (yes it is odd that grape juice is different from wine but we tested it!).
These types of stains do come out with Château Spill but not on contact. Remove excess material, moisten with water, apply Château Spill and then launder for a great post wash result.

 

Is ESR® dangerous?
The ingredients within ESR® have been used to clean hands in labs and hospitals for over 40 Years, However to reiterate what it says on the label:

Caution: Eye Irritant. Keep out of reach of Children.

Avoid Eye Contact. For eye contact flush with water for 15 minutes. If irritation persists, seek medical attention. If swallowed, seek medical attention immediately. If dry skin and/or irritation appear, clean with soap and water, apply hand cream and discontinue use. Do not mix with any other chemicals. Avoid contact with food. Store at room temperature. For external use only.

How reliable is the Mobeye?

The components of the Mobeye are tested against the highest reliability standards. The Mobeye will not give false alarms under normal circumstances. In addition it is also possible to send test messages to assure the proper functioning of the Mobeye.

What kind of alarm notification is produced?

The Mobeye has an option for a loud or silent alarm. In case of a silent alarm, there is no sign of alarm on the site of impending crime. Irrespective of the option chosen, the Mobeye sends an SMS message to the programmed phone numbers and calls these numbers immediately afterwards. The thief is hence likely to be caught in the act. It also reduces the risk of the Mobeye being damaged or stolen.

How can I be sure the Mobeye functions properly?

You can program the frequency at which you will receive test messages from the Mobeye on your mobile phone. This allows you to ensure that the Mobeye is functioning properly.

What if I forget my user code?

The way to reset the user code is not made public for security reasons. It is advised to keep the user code safe. In case it has to be reset anyway, please contact the Mobeye organisation.

Can I secure the Mobeye to a fixed place?

The Mobeye has fixing holes in the back of the box. This makes it easy to secure the Mobeye to a fixed object or wall.

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