Frequently Asked Questions (FAQs)

Last updated: February 24, 2026

Our leather jackets follow standard UK sizing (S–XXL).

We recommend checking our Size Guide before placing your order to ensure the best fit.

If you’re between sizes:

∙ Choose your usual size for a regular fit

∙ Size up if you prefer a more relaxed or layered look

If you’re unsure, our support team is happy to help.

Our leather jackets are crafted from high-quality leather, selected for durability, comfort, and lasting style.

They are:

∙ Built to withstand everyday wear

∙ Designed to soften and improve with age

∙ Suitable for all seasons, particularly autumn and winter

∙ Crafted with careful attention to stitching and finish

The interior lining is soft and comfortable, ensuring warmth and ease of movement whether you’re out in the city or on the go.

Orders are processed within 2–3 business days.

Delivery typically takes 4–9 business days, for a total estimated delivery time of 6–12 business days.

You’ll receive a tracking number once your order has been dispatched.

For more details, please visit our Shipping Policy.

We offer a 30-day return policy from the date of delivery.

To qualify:

∙ The item must be unworn

∙ In its original condition

∙ With original packaging and tags intact

To start a return, simply contact our support team at contact@veltosa.com.

For full details, please refer to our Return & Refund Policy.

Yes. All payments are processed through Shopify’s secure checkout system.

Our website uses SSL encryption, and we are fully compliant with PCI DSS standards.

We do not store your full credit or debit card details.

Your security and privacy are our top priority.

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